Bold measures necessary to make up for women’s losses during COVID-19

KUMESHNEE WEST - 2 March 2021

As the world commemorates International Women’s Day on 8 March – this year hashtagged #ChooseToChallenge – countries must take stock of the setbacks working women have suffered over the COVID-19 pandemic, and imagine new ways forward.

Women have never been short of challenges in the workplace. 

They are still today subject to decades- and even centuries-old biases. Sexism and harassment are commonplace. The wage gap shrinks but persists. Women still draw the short straw when it comes to hiring or firing. They’re regularly passed over for promotions. Giving birth to new humans remains a liability. And across the world they disproportionately hold low-wage jobs with few or non-existent social protections. 

Women of colour suffer a double-whammy – gender and race discrimination. 

Then came COVID-19 and the slowing down of the global economy. Within months the World Economic Forum (WEF) pronounced the pandemic as “the biggest setback to gender equality in a decade”. If before the crisis full economic parity was still 257 years away, said the WEF, 2020 extended that timeline. 

The crisis could set gender equity back by half a decade 

 Millions of women lost their jobs overnight, including legions of those holding informal and low-paid jobs with little social protection. On top of this, women-run businesses were hit hard. 

A UN Women’s ‘From Insights to Action’ report estimated that “the pandemic will push 96 million people into extreme poverty by 2021, 47 million of whom are women and girls”. 

Towards the other end of the income spectrum, an early LinkedIn UK study suggested that the recovery was also going to be skewed. Tracking professional appointments, the site found that 62% of UK jobs in April 2020 went to men. 

What’s more, across the globe women fell back into their roles as traditional caregivers, doing more unpaid work over lockdowns. So even when they hung on to their jobs, many had to cut back their hours as they took on more caregiving and schooling responsibilities. Such was the global toll on women that the term ‘she-cession’ has become the newly coined shorthand for their economic setback. And it is likely that these setbacks will cast a long shadow into the future, too. McKinsey research estimates that the crisis could cost women around half a decade of progress. 

In South Africa, the same patterns are evident. The National Income Dynamics Study – Coronavirus Rapid Mobile Survey (NIDS-CRAM) found that it was women who bore the brunt of South Africa’s initial strict lockdown, with twice as many women in their study losing their jobs in April. Women’s employment fell by 23% between February and April, compared to the 10% drop in men’s employment. The researchers also estimated that the average gender wage gap grew by 46% over the lockdown. 

Choosing to challenge: what needs to change in the workplace 

It goes without saying that as we seek to restart the economy, we will need specifically to think of ways to get women back to work and to ensure that working environments are more equitable. But this is easier said than done. 

Even in wealthier nations, with a broader tax base than South Africa, few government programmes are in place to support women at work, the UN’s COVID-19 Global Gender Response Tracker finds. And in cash-strapped South Africa, the challenge will be even more significant. 

It is likely that the private sector will have to step up to fill the gap here. But there is much that all organisations can do. Having learned some painful lessons from COVID-19, business could strengthen policies that expand support of childcare and working mothers, and in particular vulnerable women. Gender wage gaps and occupational segregation must be addressed in both the public and private sectors. And the issue of stress and burnout needs particular attention. 

While working from home has some benefits, families are also struggling with financial uncertainty, burnout and mental health concerns and women are once again taking the brunt. Proactive measures have to be introduced across sectors to raise awareness around these issues and to put in place measures to counteract them. For example, those in supervisory and leadership positions, could be better educated about the demands on and expectations of working mothers (no after-hours emails, for one). And all people in the organisation should also be encouraged to speak out about the challenges they are facing in terms of balancing work- and home-life so that everyone feels less isolated. 

Radical flexibility needs to become the new normal – now that the concept has been pretty much proven by remote working being adopted out of necessity during the pandemic. Globally, businesses are thinking of ways to overcome the challenges and draw on the benefits of working from home and it is likely that flexible working could play a key role in attracting and retaining top talent in the years ahead.  

Finally, more women need to be promoted into positions of power. Not only because if they are the ones on the frontline of global economic setbacks – the first to lose their jobs, the first to be assigned caregiving duties – they should help shape the response to the next crisis, but also because it is widely understood that having women in the top team is good for business. Research shows that company profits and share performance can be close to 50 percent higher when women are well represented at the top. 

The crisis has disrupted countless lives and businesses, but it also offers us an opportunity to take stock and to do things differently. If we choose now to challenge the status quo and invest in the building of more flexible and empathetic workplaces, we can create stronger and healthier businesses with more resilient people that will stand a much greater chance of weathering the next storm. 

Kumeshnee West is the Director of Executive Education at the University of Cape Town Graduate School of Business.

Women in business | Organizational culture

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