Professor Norman Faull

QUALIFICATIONS: BSc BEng(Mech Aero) Stell MSc(Air Transport Engineering) Cranfield MBA PhD Cape Town

AREAS OF EXPERTISE: Operations management, Strategy and implementation; Lean thinking in operations; Supply chain management; World-class manufacturing



Norman Faull was among the first wave of researchers in South Africa to introduce innovative manufacturing and supply chain efficiency concepts, such as lean manufacturing, into the country. These concepts continue to gain in credibility around the world and are playing an important role in South Africa, where effective delivery is an issue of national priority. Faull has initiated a range of executive short courses in operations at the GSB, particularly in the Lean Thinking area, and has led study tours to Japan and Germany in recent years.  He has recently explored the application of Lean principles to the healthcare sector.

Faull is currently the Vice President for Europe and Africa of the Production and Operations Management Society. He has a BSc and BEng in Aeronautical Engineering from Stellenbosch University, an MSc from Cranfield University in the UK, and a PhD and MBA from the University of Cape Town.




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