Spark Health is run by a core team from the University of Cape Town Graduate School of Business (GSB), supported by faculty with expertise and relevant experience in key disciplines of management, health systems improvement.
The GSB’s commitment to transforming health care in Africa through leadership, management and innovation is embodied in Spark Health. We believe that in order to create stronger, more sustainable health systems in Africa and to achieve an HIV-free generation, we must build the skills and capacity of the local health workforce – academic institutions, and business schools in particular, must play a leading role.
Associate Professor Richard Chivaka, Director
PhD in Accounting (University of Cape Town);
MSc in Accounting & Finance (University of Manchester, UK);
B.Com (Honours) in Accounting (National University of
Science & Technology, Zimbabwe)
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Chipo Mupure, Deputy Director
Chipo Mupure is an avid operations and supply chain management practitioner with years of experience in the implementation of process improvement strategies across diverse industries. She holds a Masters in Applied Sciences (University of Cape Town) and a BSc Honors in Biochemistry (University of Zimbabwe). Chipo currently holds the position of Deputy Director at Spark Health. Prior to Spark Health, Chipo was driving the journey towards excellent processes across the Maersk Line offices in Africa as the Regional Process Excellence Partner. Through her highly pragmatic approach, she has demonstrated the business benefits accrued by focusing on improving processes across diverse industries. She has also served in the capacity of research associate with the Lean Institute Africa (Graduate School of Business, UCT) where she also discovered her passion for coaching and teaching.
Chipo has a strong interest in the improvement of service delivery in the public healthcare sector. She recently completed a USAID funded project to improve clinical efficiency in hospitals in Malawi, working closely with the second largest healthcare provider in the country. During her tenure at the Lean Institute Africa, she spearheaded a pilot program for the introduction of continuous improvement using lean principles in selected hospitals across South Africa’s nine provinces. Chipo has worked with various ministries of Health and partner organisations across Africa and has extensive experience in the healthcare landscape in countries such as Lesotho, South Africa, Malawi, Botswana, Zimbabwe and Zambia. Her exceptional facilitation skills have seen her train and coach healthcare professionals at various levels of management in the improvement disciplines.
Her passion for teaching combined with years of experience as a practitioner makes her a very intriguing lecturer with invaluable insights into the practical use of the concepts she teaches. She enjoys a healthy association with the Graduate School of Business, UCT where is she actively involved in lecturing in tailored executive education programs. Chipo has become a recognized force in the area of lean and operations management, moreso in healthcare and this has seen her lecture in various executive programs targeted at healthcare managers in countries such as South Africa, Lesotho, Uganda and Malawi. Her vast experience in healthcare has also seen her presenting at conferences such as the Lean Summit.
Associate Professor Richard Chivaka (Organisation Planning & Finance)
Chipo Mupure (Operations Management & Supply Chain Management)
Associate Professor Mlenga Jere (Social Marketing)
PhD (Business Administration) (Cape Town)
PGDip (Higher Education & Training) (Rhodes)
MBA (Marketing) (Stirling)
Dr Michéle Youngleson (Data Management)
Dr Michéle Youngleson works in South and Southern Africa as an independent Improvement Advisor for healthcare systems improvement and is on the faculty of the US-based NPO, Institute for Healthcare Improvement (IHI). Using large-scale improvement methodologies to strengthen public healthcare systems and programs, she has extensive experience in HIV/AIDS/TB, PMTCT, and hospital-based Patient Safety programs. Her areas of interest are the use of data to drive improvement, local innovation, systems redesign, and the large-scale spread of successful changes. She has a medical degree (University of Cape Town) and honors degree in Epidemiology (University of Stellenbosch). She has published a number of peer reviewed articles, a book on best practices in HIV/AIDS care for the South African National Department of Health and is a coauthor on a book by Pearson’s publishers Managing Quality, Tools, skills and capacities for health leaders, 2014 for which she wrote the chapter on Data for Improvement. Her work in strengthening HIV/AIDS health systems has won two platinum awards for excellence in services delivery (2010 and 2012) from Impumelelo Social Innovations Centre Award.
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