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Faculty and Research


Professor Walter Baets

Director of the GSB

Walter Baets


Director of the University of Cape Town Graduate School of Business

Areas of expertise

Innovation, Knowledge Management, Management Learning, Non-linear dynamic (complex) behaviour in management, Pedagogical approaches, Workplace Learning, Personal Development


Tel: +27 (0) 21 406 1419 or Email:

Prior to being appointed as the Director of the UCT Graduate School of Business, Prof Baets was Professor of Complexity, Knowledge and Innovation, Associate Dean for Research and MBA Director at Euromed Marseille Ecole de Management. Previously at Euromed Marseille he was Director of Graduate Programmes. Before joining Euromed Marseille, he held the Philips Chair in Information and Communication Technology and he was director of NOTION (the Nyenrode Institute for Knowledge Management and Virtual Education) at Nyenrode Business University in the Netherlands. He has held academic positions in Belgium, France, the Netherlands and Spain.

He graduated in Econometrics and Operations Research at the University of Antwerp (Belgium) and did postgraduate studies in Business Administration at Warwick Business School (UK). He was awarded a PhD from the University of Warwick in Industrial and Business Studies and a Habilitation of Paul Cezanne University, Aix-Marseille III, France.

He pursued a career in strategic planning, decision support and IS consultancy for more than ten years, before joining the academic world, first as managing director of the management development centre of the Louvain Universities (Belgium) and later as Associate Professor at Nyenrode University, The Netherlands Business School.  He has been a Visiting Professor at the University of Aix-Marseille (IAE) and GRASCE (Complexity Research Centre) Aix-en-Provence. He held visiting teaching positions at ESC Rouen, KU Leuven, RU Gent, Moscow, St Petersburg, Tyumen University, Purdue University and Narsee Monjee (Mumbai, India). Most of his professional experience was acquired in the telecommunications and banking sector.  He has substantial experience in management development activities in Russia and the Arab world.

His research interests include: Innovation and knowledge; Complexity, chaos and change; The impact of (new information) technologies on organisations; Knowledge, learning and artificial intelligence; On-line learning, work-place learning and pedagogical innovation; A quantum interpretation of management.

He is a member of the International Editorial Board of the Journal of Strategic Information Systems, Information & Management, and Systèmes d’Information et Management. He has acted as a reviewer/evaluator and chair for a number of International Conferences (e.g. ECIS an ICIS) and for the EU RACE programme.  He has published in several journals including the Journal of Strategic Information Systems, The European Journal of Operations Research, Knowledge and Process Management, Marketing Intelligence and Planning, The Journal of Systems Management, Information & Management, The Learning Organisation and Accounting, Management and Information Technologies.  He has organised international conferences in the area of IT and organisational change.

Walter Baets is the author of Organisational Learning and Knowledge Technologies in a Dynamic Environment published in 1998 by Kluwer Academic, and of Complexity, Organisations and Learning: the quantum interpretation of business, published in 2006 with Routledge. He co-authored with Gert Van der Linden The Hybrid Business School: Developing knowledge management through management learning, published by Prentice-Hall in 2000 and Virtual Corporate Universities, published 2003 by Kluwer Academic. Along with Bob Galliers he co-edited Information Technology and Organisational Transformation: Innovation for the 21st Century Organisation also published in 1998 by Wiley. In 1999, he edited Complexity and Management: A collection of essay, published by World Scientific Publishing.

His most recent books are Knowledge Management and Management Learning: Extending the Horizons of Knowledge-Based Management, published with Springer (2005); and Rethinking growth: social intrapreneurship for sustainable performance (Palgrave MacMillan, 2009) co-authored with Erna Oldenboom.


BAETS, WRJ & OLDENBOOM, E. (2009). "Rethinking Growth: Social intrapreneurship for sustainable performance". Palgrave Macmillan.

BAETS, WRJ (2006). "Complexity, learning and organisations: a quantum interpretation of business". Routledge

BAETS, WRJ (2002). "Wie orde zaait zalchaos oogsten: een vertoog over de lerende mens" (Dutch language translated as: He who sows order, will harvest chaos: an essay on the learning human". Van Gorcum.  Second Edition, January 2004.  Third edition, May 2006

BAETS, WRJ & VAN DER LINDE, G (2003). "Virtual Corporate Universities: A matrix of knowlege and learning for the new digital dawn". Kluwer Academic Publishers

BAETS, WRJ, BROWAEYS MJ & WALKER, R (2001). "ADAGIO: A methodology for designing corporate virtual universities" Nyenrode University Press.

BAETS, WRJ & VAN DER LINDE, G (2000). "The Hybrid Business School: Developing knowledge management through management learning" Prentice Hall

BAETS, WRJ (1998). "Organizational learning and knowledge technologies in a dynamic environment" Kluwer Academic Publishers


BAETS, WERJ (2005). "Knowledge management & management learning: extending the horizons of knowledge-based management" Kluwer Academic Publishers.

BAETS, WRJ (1999). "A collection of essays on complexity and management". World Scientific

BAETS, WRJ & GALLIERS, R (1998). "Information technology and organisational transformation:  Innovation for the 21st century organisation". Wiley


BAETS, WRJ & WALKER, R (2007). "Institutional design for class-based and computer-mediated learning: Creating the right blend for student-centered learning" in Donnely R and McSweeney F, Applied e-Learning and e-Teaching in Higher Education, Information Science Reference.

BAETS, WRJ (2007). "A-casualty: a quantum ontology for complex systems", in Richardson K and Cilliers P (Eds), Explorations in Complexity Thinking, ISCE Publishing

BAETS, WRJ (2006). "A Business School's challenge: a learner centered individualised curriculum, developing in community managerial diversity" in Meyer H and Michel M (Eds), Shaping the future with international business education, Bremen

BAETS, WRJ (2005). "Complexity theory: dynamics on non-linearity are the only reason for knowledge management to exist" in Boughzala I, Ermine, J-L, (Eds). Trends in applied knowledge management, Edition Hermes Penton Science

BAETS, WRJ (2004). "Chaos en kennis" in Stam, C. (red.), Productiviteit van de kenniswerker. Wegwijzer in kennismanagement, Noordwijk: de Baak-Management Centrum VNO-NCW

BAETS, WRJ (2003). "Virtueel leren in de organisatie", in Hoogcarspel a, Engwirda, I, and Knoops R, (Eds), Leren werkt: Bijdragen aan het lerend vermogen van de werkende mens, Van Gorcum

BAETS, WRJ (2002). "Corporate Virtual Universities: een vierdelig fuga van leren, kennis, persoonlijke en organisatie ontwikkelin" in Organiseren van de HRD-functie, Buhrs P (Ed), Kluwer, Deventer

BAETS, WRJ & GALLIERS, R (Eds) (1998). "The corporate mind-set as a precursor for Business Porcess (Re-)engineering: About knowledge, perceptions and learning" in Information Technology and Organisational Transformation: Innovation for the 21st Century Organisation. Wiley.

BAETS, WRJ (1998). "An IT Architecture to support Organisational Transformation" in Informational Technology and Organisational Transformation: Innovation for the 21st Century Organisation, Baets W, Galliers R (Eds) & Venugopal, V. Wiley

BAETS, WRJ (1996). "Gestion de l'intelligence organisationelle" in L'organisation apprenante: l'action productrice de sens, Jeanne Mallet (Ed), Universite de Provence.

BAETS, WRJ (1995). "Artificiele neurale netwerken voor het mappen van veranderingsprocessen en het meten van leren". in Handboek Effectief Opleinden, Delwel, Den Haag


BAETS, WRJ, BAKKER R & CHOENI, S (2003). "On the evaluation of workflow systems in business processes", Electronic Journal of Information Systems Evaluation, Vol 6, Issue 2, 2003, 33-44

BAETS, WRJ & VAN LEIJEN, H (2003). "A cognitive framework for knowledge-based process design" Journal of Systemics, Cybernetics and Informatics, Vol 1, Nr 4

BAETS, WRJ & BROWAEYS, MJ (2003). "Cultural complexity: A new epistemological perspective". The Learning Organization, Vol 10, Nr 6

BAETS, WRJ & HARKEMA,S (2001). "Customerized - Innovation through the emergence of a mutually adaptive and learning environment" European Journal of Economic and Social Systems, Vol 15, Nr 1

BAETS, WRJ (2000). "Virtueel leren en kennismanagement: twee kanten van dezelfde bedrijfspenning". Bedrijfskunde, Vol 1, W 32 - 39

BAETS, WRJ & WALKER R (2000). "Designing a virtual course environment for management education: a learner-centered approach" Indian Journal of Open Learning (IJOL).

BAETS, WRJ (1999). Intelligence in managerial decision support systems: The experience of adaptive systems in marketing" Comportamento organizacional e gestao, Vol 5, Nr 2, pp 129-146

BAETS, WRJ, BRUNENBERG, L & VAN WEZEL, M (1998). "Using neural network-based tools for building learning organisations" Accounting, Management and Information Technologies, Vol 8, pp 211-226

BAETS, WRJ (1996). "The impact of electronic markets: the case of the flower auctions". The Journal of Stratregic Information Systems, Vol 5, Nr 4.

BAETS, WRJ (1996). "Some Empirical Evidence on IS Strategy Alignment in Banking" Information & Management, Vol 30, Nr 4.

BAETS, WRJ & VENUGOPAL, V (1995). "Intelligent support systems for organisational learning" The Learning Organization, Vol 2, Nr 3.

BAETS, WRJ (1995). "Predicting Market Responses with a neural Network: The case of fast moving consumer goods" Marketing Intelligence & Planning, Vol 13, Nr 7, pp 23 - 30

BAETS, WRJ & VENUGOPAL,V (1994). "Neural networks and statistical techniques in marketing research: A conceptual comparison". Marketing Intelligence and Planning, Volume 12, Nr 7.

BAETS, WRJ & VENUGOPAL,V (1994). "Neural networks and their applications in marketing management". The Journal of Systems Management

BAETS, WRJ (1992). "Aligning information systems with corporate strategy". The Journal of Strategic Information Systems, Vol 1, Nr 4.

BAETS, WRJ (1987). "Corporate Strategic Planning in an Uncertain Environment". European Journal of Operational Research (EJOR), Vol 32, Nr 2, Nov.

BAETS, WRJ (1984). "Liquidity budgeting by means of regression analysis (with an application) JORBEL". Belgian Journal of Operations Research, Statistics and Computer Science, Vol 24, Nr 4.

BAETS, WRJ (1982). "Model for the simulation of the Internal Telephone Traffic based on segmentation of the market" Cashiers Economiques de Bruxelles, Nr 94.


BAETS, WRJ, PARANQUE, B & PRUDEN, H (2007). "Agent Behaviour, Financial Markets and Welfare Theory", Cyprus Journal of Science, Vol 5

BAETS, WRJ (2007). "Choices and challenges for the French B-Schools: Companies need holistic managers and no longer accountants". Journal of Managemetn & Entrepreneurship, Vol 1, Issue 1, Jan 2007.

BAETS, WRJ, PARANQUE, B & PRUDEN, H (2004). "Interpreting data from and experiment on irrational exuberance, Part B: Reflections from three different angles". Journal of Technical Analysis, Summer - Fall

BAETS, WRJ, PARANQUE, B & PRUDEN, H (2004). "Interpreting data from and experiment on irrational exuberance: applying a Cusp Catastrophe Model and Technical Analysis Rules" Journal of Technical Analysis, Winter - Spring

BAETS, WRJ (1991). "The strategic use of information systems and information technology: A methodology for strategic IS implementation" Bi-monthly Journal of the All-Union Society for Informatics and Computer Science, Union of the Scientific and Engineering Societies of the USSR, Moscow (Russian originalL English translation available)


BAETS, WRJ; HABIB, J & CARAGUEL, V. (2007). 8th European Conference on Knowledge Management (ECKM) (Barcelona, September 2007), The Use of New Technology in Higher Education: From Unlearning to Wiki Use Appropriation in a French Business School: A case study.

BAETS, WRJ (2007). 3rd International Workshop on Complexity and Philosophy (Stellenbosch, 2007). A-casuality: a quantum ontology for complex systems

BAETS, WRJ (2006). XIME Conference Management Education: An international comparison (Bangalore, 2006). Choices and challenges for the French B-Schools: Companies need holistic managers and no longer accountants.

BAETS, WRJ (2006). Global Compact Academic Netowrk Conference (in cooperation with the AMA) (Cleveland, 2006). Turning management learning into a source of sustainable economic development: Experiments with an innovative pedagogical approach"

BAETS, WRJ (2005). Intelligence de la complexite: Epistemologie et pragmatique (Cerisy, 2005). Une interpreation 'quantique' des processus organisationnels d'innovation.

BAETS, WRJ (2005). IASTED Conference Computers and Advanced Technology for Education (CATE 2005); Oranjestad, Aruba – 2005. "Virtual learner centred approaches for diversity in learning: recent experiments with the use of a blog”

BAETS, WRJ (2005). 4th Global Conference on Business and Economics; Oxford, 2005. “Agent behaviour, Financial Market and Welfare Theory (together with Bernard Paranque
and Hank Pruden)

BAETS, WRJ (2005). Intelligence de la complexité : Epistémologie et Pragmatique ; Cerisy, 2005. “ Une interpretation “quantique” des processus organisationnels d’innovation”

BAETS, WRJ, OLDENBOOM, E & VAN STARKENBURG, T (2005). EGOS Colloquium “Unlocking organizations”; Berlin (2005). "Emergence of peace and conflict : an experiment with agent-base simulations

BAETS, WRJ (2004). IAU Conference on The Wealth of Diversity (Sao Paulo, 2004). “ Beyond tolerance: Higher education a haven for intercultural dialogue and sustainable
development “

BAETS, WRJ & VAN LEIJEN, H (2003). 36th Hawaii International Conference on Systems Science (Hawaii, 2003).  "A Cognitive Framework for Re-engineering Knowledge-intensive Processes"

BAETS, WRJ (2003). EDiNEB Conference: (Salzburg, 2003): Invited key-note speaker: Corporate Virtual Universities; the Business School of the
future. "Impact of Culture and Education on Learning Practices"

BAETS, WRJ (2002). Journée Pédagogique 2002 AIM (Paris, 2002). "The corporate virtual university: where knowledge management meets (e-)learning".

BAETS, WRJ & VAN LEIJEN, H (2002). 6th World Multiconference on Systematics, Cybernetics and Informatics (Orlando, 2002). "A Cognitive Framework for Knowledge-based Process Design"

BAETS, WRJ & WALKER, R (2002). ECIS02 (Gdansk, 2002), the Xth European Conference on Information Systems.  "Introducing 'Conversational' e-Learning to Management Education - a comparison of student experiences from two MIS courses"

BAETS, WRJ (2000). Warwick Business School Conference on Knowledge Management (Warwick, 2000). "The complexity paradigm as a basis for improved knowledge management"

BAETS, WRJ (1999). ECIS99 (Copenhagen, 1999). "Virtual Management Education: Do Business Schools deliver what business expect?"

BAETS, WRJ (1998). ECIS98 (Aix-en-Provence, 1998). "Knowledge Networks for Service Companies: The Art of Supporting the "Emergent" with Information and Knowledge Technologies"

BAETS, WRJ (1998). Online Educa (Berlin, 1998). "The Euro-Arab Management School: An example of a virtual approach"

BAETS, WRJ (1997). EURO Mini Conference on Decision Support Systems and Electronic Commerce (Bruges, 1997). "Applications of Neural Networks in Business"

BAETS, WRJ (1996). IEEESMC Multiconference on Computational Engineering in Systems Applications (Lille, 1996). Neural networks and fuzzy logic: The holy grail for intelligent decision support.

BAETS, WRJ (1995). Fourth International Conference on Artifical Neural Netowrks (Cambridge, 1995). "Corporate cognitive mapping: Mapping of corporate change processes"

BAETS, WRJ (1995). Institute for Operations Research and Management Science (INFORMS) International Meeting (Singapore, 1995). "Intelligent support systems for organisational learning"

BAETS, WRJ (1995). Ecosip study day on Business Process Re-engineering and Information Technology (Paris, 1995). "Business Process Re-engineering: A corporate mindset"

BAETS, WRJ (1995). Conference L'enterprise apprenante et les sciences de la compexite (Aix-en-Provence, 1995). "Gestion de l'intelligence organisationelle."

BAETS, WRJ (1995). Third European Conference on Information Systems (Athens, 1995). "IS and Organisational Intelligence: Knowledge creation via learning algorithms"

BAETS, WRJ (1994). The Second European Conference on Information Systems (Nijenrode, NL, 1994.) "Some empirical evidence on IS strategy in banking"

BAETS, WRJ (1994). EURO XIII/OR 36 Conference (Glasgow, 1994). "No doubt, neural networks are alternative tools for statistical techniques: but yet...."

BAETS, WRJ (1993). The First European Conference on Information Systems (Henley, UK, 1993). "Strategic IS Planning: Relevance for Russia"

BAETS, WRJ (1993). SISnet Conference (Tillburg, 1993). "Teaching concepts for a strategic information systems course: Knowledge, process, intergration and strategy"

BAETS, WRJ (1992). Conference on the Strategic Use of Information Systems (St Petersburg, 1992). "Aligning Information Systems with Corporate Strategy."

BAETS, WRJ (1998). Online Educa (Berlin, 1998).  "The Euro-Arab Management School: an example of a virtual approach."

BAETS, WRJ (1992). Conference on the Strategic Use of Information Systems (St Petersburg, 1992). "Aligning Information Systems with Corporate Strategy"

BAETS, WRJ (1991). First IFORS Specialized Conference on Decision Support Systems (Bruges, 1991). "Which strategy concerning Value Added networks and Services: A decision support system"

BAETS, WRJ (1990). Proceedings of European Telecom Conference, Blenheim Online (Brussels, 1990). "Market choice for value added networks and services."

BAETS, WRJ (1989). Flanders Technology Seminars (Gent, 1989). "New generation decision support systems for optimal strategic management"

BAETS, WRJ (1989). Proceedings of Computers in the City, Blenheim Online (London, 1989). "The risk of implementing risk management systems"

BAETS, WRJ (1988). TROLL users group (MIT Boston, 1988). "Strategic modelling"

BAETS, WRJ (1986). National candidate for the Euro Summer Institute (Canterbury, 1986). Decision making under uncertainty.


BAETS, WRJ (1990). "Regression, simulation and time series analysis with TROLL" an online computer based course, running in TROLL.  Harcopy available, Cognition Partners, Brussels.


1998. "Complexity, Organisational Change and Adaptive Systems". Guest Associate Editor of a  Special Issue of the Journal Accounting, Management and Information Technologies, Volume 8

1998. "Proceedings of the Sixth European Conference on Information Systems". Euro-Arab Management Schools.

1994. "Proceedings of the Second European Conference on Information Systems". Nyenrode University Press


1999. "The Hybrid Business School: A four part fugue for business education, management development, knowledge management and information technology". Inaugural address June 1999, Nyenrode University Press.

1994. "The Dutch Flower Auction" Teaching case (existing of Part I & II, Video and Teaching notes). Nijenrode University

1994. "Neural networks and their applications in marketing management" together with Venugopal, V.  Working paper, Nijenrode University

1994. "An integrated intelligent support system for Organisational Learning - A conceptual framework" together with Venugopal, V.  Working paper, Nijenrode University

1994. "Some empirical evidence on IS Strategy Alighment in Banking" Working paper, Nijenrode University.

1993. "Strategic IS Planning: Relevance for Russia." with Smirnov, M. Working paper, Nijenrode University.

1984. "Scoring system to evaluate comany performance" together with Morel C. and Blandin, J.  Working paper, Simuledge

1985. "A decision support system enabling the treatment of other possble future environments, based on the spline interpolation techniques" Working Paper Belgian Telecom.

1984. "BLIKSIM: A quarterly econometric planning model for the R.T.T." The Belgian Telecom Administration, Working Paper Belgian Telecom


  • 2004  Postdoctoral lecture qualification (H.D.R. - Habilitation a Diriger des Recherches), Aix Marseille III University - France (Management Sciences)
  • 1994  Ph.D. - Warwick Business School - University of Warwick - UK
  • 1989  Postgraduate Studies in Business Administration - Warwick Busines School - University of Warwick - UK
  • 1978  Agregation a l'enseignement secondaire superieur (Cum Laude) - University of Antwerp (RUCA) - Belgium
  • 1977  M.Sc. in Operations Research and Econometrics - University of Antwerp (UFSIA) - Belgium
  • 1975  BSc in Applied Economics - University of Antwerp (UFSIA) - Belgium


July 09 – Present: Director of the Graduate School of Business (GSB) of the University of Cape Town, South Africa

  • Final managerial responsibility for the running of the Graduate School of Business of the University of Cape Town, including its academic, financial and organisational management.
  •  Representation of the GSB inside and outside South Africa, both to the academic community and the corporate world.
  • As the director of the GSB, I am part of the senior management structures of the University of Cape Town (UCT).
  • Professor Complexity, Knowledge and Innovation
  • September 03 – June 09: Euromed Management, Ecole de Management, Marseille, France
  • August 08 – June 09: Associate Dean for Innovation and Social Responsibility and Professor Complexity, Knowledge and Innovation
  •  The responsibility of this newly created function is to innovate the entire curriculum of the business school, in the first place of the masters programs and executive education, based on a more holistic view on management and a learning-by-doing pedagogical approach.  Using an innovative virtual platform for collaborative learning, based on semantic technology - that I have developed over the last few years - we want to introduce far reaching individualised curricula, building on a personal development agenda.
  • Secondly, the role of the Associate Dean concerning Social Responsibility is to coordinate all activities (teaching, research, corporate relations and services to companies) in the areas of social responsibility, sustainable development, Global Compact, social entrepreneurship and to design and implement a strategy for the School itself as a responsible educational player.

August 06 – August 08: Associate Dean for Research, MBA director and Professor Complexity, Knowledge and Innovation 

As Associate Dean for Research it is my role to design a research agenda, pursue a network of partner institutes and assist and direct the faculty (60 full-time researchers) in their research practice.

This includes such activities as:

  • Representation of the School in International Research Networks
  • Managing the doctoral program, in cooperation with the University of Aix-Marseille
  • Fundraising activities, in particular with the aim to establish research chairs
  • Further develop the Euro-Mediterranean Management Approach
  • Active member of the Management Team
  • Pedagogical innovation, including the development of a virtual learning platform, learner centered curricula, implement diversity in learning and programs
  • As MBA Director it is my task to create a coherent and innovative view for our different AMBA accredited MBAs (Part-Time and Shangai), and to position them as a leading program on the Southern European scene. As from next year, we are launching a unique learning-by-doing MBA, using an innovative learning platform, allowing to completely individualize the curriculum. 

September 03 – July 06: Director Graduate Programs and Professor Complexity and Knowledge 

  • As Director Graduate Programs I had the academic responsibility of all the Masters at Euromed Marseille Ecole de Management (top ranked and Equis accredited “Grande Ecole”). I had a direct responsibility for 1600 students and for an operating budget of around 7 million euros. In three years time the school’s ranking raised from one of the lowest in France, in order to become one of the top ten of French schools. I was the main responsible for the design and implementation of an innovative pedagogical approach, translating a more holistic view on management into a course design.
  • As professor Complexity and Knowledge, I was teaching courses in the broad areas of my interest, including executive classes.  I was coordinator of EcKM (The Euromed center for Knowledge Management), a research center on complexity and knowledge and its implications for business.  The center is currently sponsored by Eurocopter and CosmosBay. I was supervising a number of PhD theses, in the area of knowledge management, virtual learning and complex adaptive systems.  My research interests are: Knowledge Management and (Virtual) Learning; Artificial Intelligence in Business Applications; Complex Adaptive Systems; Complexity, Emergence and Strategy; Individual Learning; Philosophy of Science. 

September 98 – August 03: Philips Professor in Information and Communication Technology at Nyenrode University, The Netherlands Business School and Director of the Nyenrode Institute for Knowledge Management and Virtual Education (Notion)

  • I taught, researched and consulted in the multidisciplinary field of knowledge management, learning and artificial intelligence, based on the complexity paradigm.  I was heavily involved in the design of learner-centered virtual learning approaches and platforms.
  • Seminar and course themes have been: Knowledge Management and (Virtual) Learning; Artificial Intelligence in Business Applications; Complex Adaptive Systems; Complexity and Knowledge; Emergence and strategy; The learning manager; Philosophy of science.
  • Notion was a research center, sponsored by Achmea, Microsoft, Atos/Origin, Sara Lee/DE and Philips.  I directed 8 PhD students doing research in innovative applications of knowledge management.

January 96 - August 98: Dean of Research of the Euro-Arab Management School in Granada (Spain) and member of the Management Team

The Euro-Arab Management School (EAMS) was a joint initiative of the EU, the Arab Ligue and the Spanish Government with the aim to deliver management education that is culturally relevant and flexible in delivery.  The pedagogical philosophy of the school is one of competency-based education and learner-centered, tutor supported learning.  EAMS was a large scale set-up of a virtual business school in the Mediterranean Region.  I acted as the first dean and was responsible for the set up of both the school and the pedagogical approach itself.

February 93 - December 95: Associate Professor Information Management and Programme Director of the Executive MBA at Nijenrode University, The Netherlands Business School

Nyenrode University is the top Dutch Business School, equally ranking amongst the top in Europe.  It is a private graduate business school, created by the large Dutch multinational companies.

September 90 - January 93: Managing Director Lovanium International Management Center (Belgium)

Lovanium International Management Center was a joint initiative of the Business Schools of two leading Belgian Universities (KU Leuven and UCL) and the Belgian Foundation Industry-University.  Lovanium catered for executive education and was very active in management development in Russia on behalf of the founding universities.


October 89 - August 90: Consultant executive search company (Belgium)

January 87 - September 89: Managing Director Simuledge Benelux N.V.

  • Simuledge Benelux (part of the Simuledge group) performed consulting and software development in the areas of Decision Support Systems and Financial Engineering, including economic modelling and data management. 

September 79 - December 86: Division Head, Planning and EDP Department of Belgacom (Belgian Telecom Provider)

  • Responsible for the strategic planning activities of Belgacom


September 78 - September 79: Socio cultural researcher at a Cultural Council

September 77 - September 78: Mathematics teacher Hiberniaschool (Steinerschool)


  • More than 40 journal articles in relevant academic journals and 30 conference papers.
  • More than 10 books published.
  • Speaker at different national and international (business) conferences.
  • Winner of an Award for Excellence 1997 of MCB (publisher) for the publication of an outstanding paper in “The Learning Organisation”.
  • Best Teacher Award in the Part-Time programs, 2000,with the course “Complexity and Knowledge”
  • Organiser and Scientific Coordinator of the Summer Schools on “Managerial Complexity”, in 1998 on behalf of the EU, DG XII, Science, Research and Development.
  • Member of the International Editorial Boards of “The Journal of Strategic Information Systems”, “Information & Management”, “Systémes d’Information et Management” and of programme committees of international conferences in Information Systems (like ICIS and ECIS).
  • Evaluator for the Commission of the European Communities' RACE Program and for the New technologies and society (e-learning) program.
  • Considerable experience in Management Development work in Russia and the surrounding countries, ranging from the creation of a business school in St Petersburg to the organization and coordination of executive programs.
  • Considerable experience in Management Development work in Arab countries.
  • Visiting positions (past and present) at the Universities of Aix-Marseille (IAE), GRASCE (Complexity Research Centre) Aix-en-Provence (Fr), Leuven (Be), Moscow (Ru), St Petersburg (Ru), Gent (Be), Tyumen (Ru), Purdue (US), Bordeaux (ESC) (Fr), Rouen (ESC) (Fr), and Narsee Monjee (Mumbai, India).