Professor Walter Baets
Director of the GSB
Director of the University of Cape Town Graduate School of Business
Areas of expertise
Innovation, Knowledge Management, Management Learning, Non-linear dynamic (complex) behaviour in management, Pedagogical approaches, Workplace Learning, Personal Development
Tel: +27 (0) 21 406 1419 or Email: email@example.com
Prior to being appointed as the Director of the UCT Graduate School of Business, Prof Baets was Professor of Complexity, Knowledge and Innovation, Associate Dean for Research and MBA Director at Euromed Marseille Ecole de Management. Previously at Euromed Marseille he was Director of Graduate Programmes. Before joining Euromed Marseille, he held the Philips Chair in Information and Communication Technology and he was director of NOTION (the Nyenrode Institute for Knowledge Management and Virtual Education) at Nyenrode Business University in the Netherlands. He has held academic positions in Belgium, France, the Netherlands and Spain.
He graduated in Econometrics and Operations Research at the University of Antwerp (Belgium) and did postgraduate studies in Business Administration at Warwick Business School (UK). He was awarded a PhD from the University of Warwick in Industrial and Business Studies and a Habilitation of Paul Cezanne University, Aix-Marseille III, France.
He pursued a career in strategic planning, decision support and IS consultancy for more than ten years, before joining the academic world, first as managing director of the management development centre of the Louvain Universities (Belgium) and later as Associate Professor at Nyenrode University, The Netherlands Business School. He has been a Visiting Professor at the University of Aix-Marseille (IAE) and GRASCE (Complexity Research Centre) Aix-en-Provence. He held visiting teaching positions at ESC Rouen, KU Leuven, RU Gent, Moscow, St Petersburg, Tyumen University, Purdue University and Narsee Monjee (Mumbai, India). Most of his professional experience was acquired in the telecommunications and banking sector. He has substantial experience in management development activities in Russia and the Arab world.
His research interests include: Innovation and knowledge; Complexity, chaos and change; The impact of (new information) technologies on organisations; Knowledge, learning and artificial intelligence; On-line learning, work-place learning and pedagogical innovation; A quantum interpretation of management.
He is a member of the International Editorial Board of the Journal of Strategic Information Systems, Information & Management, and Systèmes d’Information et Management. He has acted as a reviewer/evaluator and chair for a number of International Conferences (e.g. ECIS an ICIS) and for the EU RACE programme. He has published in several journals including the Journal of Strategic Information Systems, The European Journal of Operations Research, Knowledge and Process Management, Marketing Intelligence and Planning, The Journal of Systems Management, Information & Management, The Learning Organisation and Accounting, Management and Information Technologies. He has organised international conferences in the area of IT and organisational change.
Walter Baets is the author of Organisational Learning and Knowledge Technologies in a Dynamic Environment published in 1998 by Kluwer Academic, and of Complexity, Organisations and Learning: the quantum interpretation of business, published in 2006 with Routledge. He co-authored with Gert Van der Linden The Hybrid Business School: Developing knowledge management through management learning, published by Prentice-Hall in 2000 and Virtual Corporate Universities, published 2003 by Kluwer Academic. Along with Bob Galliers he co-edited Information Technology and Organisational Transformation: Innovation for the 21st Century Organisation also published in 1998 by Wiley. In 1999, he edited Complexity and Management: A collection of essay, published by World Scientific Publishing.
His most recent books are Knowledge Management and Management Learning: Extending the Horizons of Knowledge-Based Management, published with Springer (2005); and Rethinking growth: social intrapreneurship for sustainable performance (Palgrave MacMillan, 2009) co-authored with Erna Oldenboom.
BAETS, WRJ & OLDENBOOM, E. (2009). "Rethinking Growth: Social intrapreneurship for sustainable performance". Palgrave Macmillan.
BAETS, WRJ (2006). "Complexity, learning and organisations: a quantum interpretation of business". Routledge
BAETS, WRJ (2002). "Wie orde zaait zalchaos oogsten: een vertoog over de lerende mens" (Dutch language translated as: He who sows order, will harvest chaos: an essay on the learning human". Van Gorcum. Second Edition, January 2004. Third edition, May 2006
BAETS, WRJ & VAN DER LINDE, G (2003). "Virtual Corporate Universities: A matrix of knowlege and learning for the new digital dawn". Kluwer Academic Publishers
BAETS, WRJ, BROWAEYS MJ & WALKER, R (2001). "ADAGIO: A methodology for designing corporate virtual universities" Nyenrode University Press.
BAETS, WRJ & VAN DER LINDE, G (2000). "The Hybrid Business School: Developing knowledge management through management learning" Prentice Hall
BAETS, WRJ (1998). "Organizational learning and knowledge technologies in a dynamic environment" Kluwer Academic Publishers
BOOKS EDITED BY WALTER BAETS
BAETS, WERJ (2005). "Knowledge management & management learning: extending the horizons of knowledge-based management" Kluwer Academic Publishers.
BAETS, WRJ (1999). "A collection of essays on complexity and management". World Scientific
BAETS, WRJ & GALLIERS, R (1998). "Information technology and organisational transformation: Innovation for the 21st century organisation". Wiley
CHAPTERS IN BOOKS
BAETS, WRJ & WALKER, R (2007). "Institutional design for class-based and computer-mediated learning: Creating the right blend for student-centered learning" in Donnely R and McSweeney F, Applied e-Learning and e-Teaching in Higher Education, Information Science Reference.
BAETS, WRJ (2007). "A-casualty: a quantum ontology for complex systems", in Richardson K and Cilliers P (Eds), Explorations in Complexity Thinking, ISCE Publishing
BAETS, WRJ (2006). "A Business School's challenge: a learner centered individualised curriculum, developing in community managerial diversity" in Meyer H and Michel M (Eds), Shaping the future with international business education, Bremen
BAETS, WRJ (2005). "Complexity theory: dynamics on non-linearity are the only reason for knowledge management to exist" in Boughzala I, Ermine, J-L, (Eds). Trends in applied knowledge management, Edition Hermes Penton Science
BAETS, WRJ (2004). "Chaos en kennis" in Stam, C. (red.), Productiviteit van de kenniswerker. Wegwijzer in kennismanagement, Noordwijk: de Baak-Management Centrum VNO-NCW
BAETS, WRJ (2003). "Virtueel leren in de organisatie", in Hoogcarspel a, Engwirda, I, and Knoops R, (Eds), Leren werkt: Bijdragen aan het lerend vermogen van de werkende mens, Van Gorcum
BAETS, WRJ (2002). "Corporate Virtual Universities: een vierdelig fuga van leren, kennis, persoonlijke en organisatie ontwikkelin" in Organiseren van de HRD-functie, Buhrs P (Ed), Kluwer, Deventer
BAETS, WRJ & GALLIERS, R (Eds) (1998). "The corporate mind-set as a precursor for Business Porcess (Re-)engineering: About knowledge, perceptions and learning" in Information Technology and Organisational Transformation: Innovation for the 21st Century Organisation. Wiley.
BAETS, WRJ (1998). "An IT Architecture to support Organisational Transformation" in Informational Technology and Organisational Transformation: Innovation for the 21st Century Organisation, Baets W, Galliers R (Eds) & Venugopal, V. Wiley
BAETS, WRJ (1996). "Gestion de l'intelligence organisationelle" in L'organisation apprenante: l'action productrice de sens, Jeanne Mallet (Ed), Universite de Provence.
BAETS, WRJ (1995). "Artificiele neurale netwerken voor het mappen van veranderingsprocessen en het meten van leren". in Handboek Effectief Opleinden, Delwel, Den Haag
ARTICLES PUBLISHED IN REFEREED JOURNALS
BAETS, WRJ, BAKKER R & CHOENI, S (2003). "On the evaluation of workflow systems in business processes", Electronic Journal of Information Systems Evaluation, Vol 6, Issue 2, 2003, 33-44
BAETS, WRJ & VAN LEIJEN, H (2003). "A cognitive framework for knowledge-based process design" Journal of Systemics, Cybernetics and Informatics, Vol 1, Nr 4
BAETS, WRJ & BROWAEYS, MJ (2003). "Cultural complexity: A new epistemological perspective". The Learning Organization, Vol 10, Nr 6
BAETS, WRJ & HARKEMA,S (2001). "Customerized - Innovation through the emergence of a mutually adaptive and learning environment" European Journal of Economic and Social Systems, Vol 15, Nr 1
BAETS, WRJ (2000). "Virtueel leren en kennismanagement: twee kanten van dezelfde bedrijfspenning". Bedrijfskunde, Vol 1, W 32 - 39
BAETS, WRJ & WALKER R (2000). "Designing a virtual course environment for management education: a learner-centered approach" Indian Journal of Open Learning (IJOL).
BAETS, WRJ (1999). Intelligence in managerial decision support systems: The experience of adaptive systems in marketing" Comportamento organizacional e gestao, Vol 5, Nr 2, pp 129-146
BAETS, WRJ, BRUNENBERG, L & VAN WEZEL, M (1998). "Using neural network-based tools for building learning organisations" Accounting, Management and Information Technologies, Vol 8, pp 211-226
BAETS, WRJ (1996). "The impact of electronic markets: the case of the flower auctions". The Journal of Stratregic Information Systems, Vol 5, Nr 4.
BAETS, WRJ (1996). "Some Empirical Evidence on IS Strategy Alignment in Banking" Information & Management, Vol 30, Nr 4.
BAETS, WRJ & VENUGOPAL, V (1995). "Intelligent support systems for organisational learning" The Learning Organization, Vol 2, Nr 3.
BAETS, WRJ (1995). "Predicting Market Responses with a neural Network: The case of fast moving consumer goods" Marketing Intelligence & Planning, Vol 13, Nr 7, pp 23 - 30
BAETS, WRJ & VENUGOPAL,V (1994). "Neural networks and statistical techniques in marketing research: A conceptual comparison". Marketing Intelligence and Planning, Volume 12, Nr 7.
BAETS, WRJ & VENUGOPAL,V (1994). "Neural networks and their applications in marketing management". The Journal of Systems Management
BAETS, WRJ (1992). "Aligning information systems with corporate strategy". The Journal of Strategic Information Systems, Vol 1, Nr 4.
BAETS, WRJ (1987). "Corporate Strategic Planning in an Uncertain Environment". European Journal of Operational Research (EJOR), Vol 32, Nr 2, Nov.
BAETS, WRJ (1984). "Liquidity budgeting by means of regression analysis (with an application) JORBEL". Belgian Journal of Operations Research, Statistics and Computer Science, Vol 24, Nr 4.
BAETS, WRJ (1982). "Model for the simulation of the Internal Telephone Traffic based on segmentation of the market" Cashiers Economiques de Bruxelles, Nr 94.
ARTICLES PUBLISHED IN OTHER JOURNALS OR MAGAZINES
BAETS, WRJ, PARANQUE, B & PRUDEN, H (2007). "Agent Behaviour, Financial Markets and Welfare Theory", Cyprus Journal of Science, Vol 5
BAETS, WRJ (2007). "Choices and challenges for the French B-Schools: Companies need holistic managers and no longer accountants". Journal of Managemetn & Entrepreneurship, Vol 1, Issue 1, Jan 2007.
BAETS, WRJ, PARANQUE, B & PRUDEN, H (2004). "Interpreting data from and experiment on irrational exuberance, Part B: Reflections from three different angles". Journal of Technical Analysis, Summer - Fall
BAETS, WRJ, PARANQUE, B & PRUDEN, H (2004). "Interpreting data from and experiment on irrational exuberance: applying a Cusp Catastrophe Model and Technical Analysis Rules" Journal of Technical Analysis, Winter - Spring
BAETS, WRJ (1991). "The strategic use of information systems and information technology: A methodology for strategic IS implementation" Bi-monthly Journal of the All-Union Society for Informatics and Computer Science, Union of the Scientific and Engineering Societies of the USSR, Moscow (Russian originalL English translation available)
COMMUNICATIONS PUBLISHED IN CONFERENCE PROCEEDINGS
BAETS, WRJ; HABIB, J & CARAGUEL, V. (2007). 8th European Conference on Knowledge Management (ECKM) (Barcelona, September 2007), The Use of New Technology in Higher Education: From Unlearning to Wiki Use Appropriation in a French Business School: A case study.
BAETS, WRJ (2007). 3rd International Workshop on Complexity and Philosophy (Stellenbosch, 2007). A-casuality: a quantum ontology for complex systems
BAETS, WRJ (2006). XIME Conference Management Education: An international comparison (Bangalore, 2006). Choices and challenges for the French B-Schools: Companies need holistic managers and no longer accountants.
BAETS, WRJ (2006). Global Compact Academic Netowrk Conference (in cooperation with the AMA) (Cleveland, 2006). Turning management learning into a source of sustainable economic development: Experiments with an innovative pedagogical approach"
BAETS, WRJ (2005). Intelligence de la complexite: Epistemologie et pragmatique (Cerisy, 2005). Une interpreation 'quantique' des processus organisationnels d'innovation.
BAETS, WRJ (2005). IASTED Conference Computers and Advanced Technology for Education (CATE 2005); Oranjestad, Aruba – 2005. "Virtual learner centred approaches for diversity in learning: recent experiments with the use of a blog”
BAETS, WRJ (2005). 4th Global Conference on Business and Economics; Oxford, 2005. “Agent behaviour, Financial Market and Welfare Theory (together with Bernard Paranque
and Hank Pruden)
BAETS, WRJ (2005). Intelligence de la complexité : Epistémologie et Pragmatique ; Cerisy, 2005. “ Une interpretation “quantique” des processus organisationnels d’innovation”
BAETS, WRJ, OLDENBOOM, E & VAN STARKENBURG, T (2005). EGOS Colloquium “Unlocking organizations”; Berlin (2005). "Emergence of peace and conflict : an experiment with agent-base simulations
BAETS, WRJ (2004). IAU Conference on The Wealth of Diversity (Sao Paulo, 2004). “ Beyond tolerance: Higher education a haven for intercultural dialogue and sustainable
BAETS, WRJ & VAN LEIJEN, H (2003). 36th Hawaii International Conference on Systems Science (Hawaii, 2003). "A Cognitive Framework for Re-engineering Knowledge-intensive Processes"
BAETS, WRJ (2003). EDiNEB Conference: (Salzburg, 2003): Invited key-note speaker: Corporate Virtual Universities; the Business School of the
future. "Impact of Culture and Education on Learning Practices"
BAETS, WRJ (2002). Journée Pédagogique 2002 AIM (Paris, 2002). "The corporate virtual university: where knowledge management meets (e-)learning".
BAETS, WRJ & VAN LEIJEN, H (2002). 6th World Multiconference on Systematics, Cybernetics and Informatics (Orlando, 2002). "A Cognitive Framework for Knowledge-based Process Design"
BAETS, WRJ & WALKER, R (2002). ECIS02 (Gdansk, 2002), the Xth European Conference on Information Systems. "Introducing 'Conversational' e-Learning to Management Education - a comparison of student experiences from two MIS courses"
BAETS, WRJ (2000). Warwick Business School Conference on Knowledge Management (Warwick, 2000). "The complexity paradigm as a basis for improved knowledge management"
BAETS, WRJ (1999). ECIS99 (Copenhagen, 1999). "Virtual Management Education: Do Business Schools deliver what business expect?"
BAETS, WRJ (1998). ECIS98 (Aix-en-Provence, 1998). "Knowledge Networks for Service Companies: The Art of Supporting the "Emergent" with Information and Knowledge Technologies"
BAETS, WRJ (1998). Online Educa (Berlin, 1998). "The Euro-Arab Management School: An example of a virtual approach"
BAETS, WRJ (1997). EURO Mini Conference on Decision Support Systems and Electronic Commerce (Bruges, 1997). "Applications of Neural Networks in Business"
BAETS, WRJ (1996). IEEESMC Multiconference on Computational Engineering in Systems Applications (Lille, 1996). Neural networks and fuzzy logic: The holy grail for intelligent decision support.
BAETS, WRJ (1995). Fourth International Conference on Artifical Neural Netowrks (Cambridge, 1995). "Corporate cognitive mapping: Mapping of corporate change processes"
BAETS, WRJ (1995). Institute for Operations Research and Management Science (INFORMS) International Meeting (Singapore, 1995). "Intelligent support systems for organisational learning"
BAETS, WRJ (1995). Ecosip study day on Business Process Re-engineering and Information Technology (Paris, 1995). "Business Process Re-engineering: A corporate mindset"
BAETS, WRJ (1995). Conference L'enterprise apprenante et les sciences de la compexite (Aix-en-Provence, 1995). "Gestion de l'intelligence organisationelle."
BAETS, WRJ (1995). Third European Conference on Information Systems (Athens, 1995). "IS and Organisational Intelligence: Knowledge creation via learning algorithms"
BAETS, WRJ (1994). The Second European Conference on Information Systems (Nijenrode, NL, 1994.) "Some empirical evidence on IS strategy in banking"
BAETS, WRJ (1994). EURO XIII/OR 36 Conference (Glasgow, 1994). "No doubt, neural networks are alternative tools for statistical techniques: but yet...."
BAETS, WRJ (1993). The First European Conference on Information Systems (Henley, UK, 1993). "Strategic IS Planning: Relevance for Russia"
BAETS, WRJ (1993). SISnet Conference (Tillburg, 1993). "Teaching concepts for a strategic information systems course: Knowledge, process, intergration and strategy"
BAETS, WRJ (1992). Conference on the Strategic Use of Information Systems (St Petersburg, 1992). "Aligning Information Systems with Corporate Strategy."
BAETS, WRJ (1998). Online Educa (Berlin, 1998). "The Euro-Arab Management School: an example of a virtual approach."
BAETS, WRJ (1992). Conference on the Strategic Use of Information Systems (St Petersburg, 1992). "Aligning Information Systems with Corporate Strategy"
BAETS, WRJ (1991). First IFORS Specialized Conference on Decision Support Systems (Bruges, 1991). "Which strategy concerning Value Added networks and Services: A decision support system"
BAETS, WRJ (1990). Proceedings of European Telecom Conference, Blenheim Online (Brussels, 1990). "Market choice for value added networks and services."
BAETS, WRJ (1989). Flanders Technology Seminars (Gent, 1989). "New generation decision support systems for optimal strategic management"
BAETS, WRJ (1989). Proceedings of Computers in the City, Blenheim Online (London, 1989). "The risk of implementing risk management systems"
BAETS, WRJ (1988). TROLL users group (MIT Boston, 1988). "Strategic modelling"
BAETS, WRJ (1986). National candidate for the Euro Summer Institute (Canterbury, 1986). Decision making under uncertainty.
TECHNICAL REPORTS OR MAJOR CONSULTING REPORTS
BAETS, WRJ (1990). "Regression, simulation and time series analysis with TROLL" an online computer based course, running in TROLL. Harcopy available, Cognition Partners, Brussels.
COMMUNICATIONS AND / OR PRESENTATIONS
1998. "Complexity, Organisational Change and Adaptive Systems". Guest Associate Editor of a Special Issue of the Journal Accounting, Management and Information Technologies, Volume 8
1998. "Proceedings of the Sixth European Conference on Information Systems". Euro-Arab Management Schools.
1994. "Proceedings of the Second European Conference on Information Systems". Nyenrode University Press
1999. "The Hybrid Business School: A four part fugue for business education, management development, knowledge management and information technology". Inaugural address June 1999, Nyenrode University Press.
1994. "The Dutch Flower Auction" Teaching case (existing of Part I & II, Video and Teaching notes). Nijenrode University
1994. "Neural networks and their applications in marketing management" together with Venugopal, V. Working paper, Nijenrode University
1994. "An integrated intelligent support system for Organisational Learning - A conceptual framework" together with Venugopal, V. Working paper, Nijenrode University
1994. "Some empirical evidence on IS Strategy Alighment in Banking" Working paper, Nijenrode University.
1993. "Strategic IS Planning: Relevance for Russia." with Smirnov, M. Working paper, Nijenrode University.
1984. "Scoring system to evaluate comany performance" together with Morel C. and Blandin, J. Working paper, Simuledge
1985. "A decision support system enabling the treatment of other possble future environments, based on the spline interpolation techniques" Working Paper Belgian Telecom.
1984. "BLIKSIM: A quarterly econometric planning model for the R.T.T." The Belgian Telecom Administration, Working Paper Belgian Telecom